Scan QR, leave feedback
Visitors choose Good/Bad on /q/:token and add an optional note.
Hygiene feedback platform
Instant hygiene feedback with QR, verified by location.
Visitors send good/bad feedback in seconds; the system validates a 50m geofence, notifies the right team by SMS, and tracks closure with reports.
Easy setup
24/7 support
GOOD
85%
BAD
15%
How it works
Verify location, send alert
Geofence + accuracy check; if inside, SMS is sent to the target.
Close and measure
Closures are logged; reports show performance metrics.
Closure flow
Closures are logged and visitors are informed.
Highlights
Real location verification
50m rule with accuracy offset to reduce spoofing.
Automatic or manual SMS
Notify staff/chef targets with one click.
OTP visitor confirmation
Optional SMS verification and closure updates.
Reports and performance
Area volumes, good/bad ratios, closure time.
Token-based security
Public access uses secure tokens instead of numeric IDs.
Multilingual interface
Experience across TR/EN/RU/DE/AR/ZH/JA.
50 Meters
Feedback is protected if visitor is further than 50m from QR point
7 Languages
Turkish, English, Russian, German, Arabic, Chinese, Japanese
3+ Sectors
Hospital, Mall, Facility (Sport / Hotel / Factory)
Who is it for?
- Outpatient waiting: duration, crowd, orientation, hygiene
- Blood collection/injection: queue, staff approach, area layout
- Emergency waiting: fast complaint/suggestion, high tension
- Rooms/corridors: cleaning, smell, noise, lack of supplies
- Entry–registration–info: wayfinding, queue, info confusion
- Disabled access, cafeteria, parking/valet/ambulance, baby care
- Food court: table cleaning and speed are most clearly measured
- Kids play/baby care: safety, hygiene, staff interest
- Prayer room/ablution: high hygiene expectation, fast feedback
- Parking/elevator lobbies: smell, security, orientation
- Escalator heads: cleaning and breakdown notification
- Info desk–lost property, security check/turnstile: density and service quality
- Locker/shower/sink: smell, cleaning, consumables
- Poolside/sauna/steam: hygiene, safety, temperature
- Trash/waste areas: smell and overflow
- Smoking areas: butts, smell, order
- Staff break area: separate QR line for internal quality
- Service/technical points: breakdown and installation alerts
QR Positioning Guide
Target areas where waiting occurs, where hygiene/comfort is deeply felt, or transition points where visitors might get lost.
Choosing the Right Spot
- Waiting areas, high-traffic points, hygiene-critical zones.
- Exiting a restroom provides more honest feedback than entering.
- Elevator lobbies instead of cabins: less vandalism, more scans.
- Differentiate between waiting area QR and exit-process QR for deeper insights.
Sample Touchpoints
- Waiting zones (clinics, food courts, info desks, turnstiles).
- Hygiene/comfort zones (WC exits, showers, saunas, tables).
- Transition points (elevator lobbies, stairheads, parking exits).
- Maintenance areas (escalators, technical service points).
Why is it Important?
- Proper positioning creates "heatmaps" of critical operational hotspots.
- Provides clear KPIs and speed gains for cleaning and technical teams.
- Differentiate visitor stress (waiting) from overall service satisfaction.
Get Started
Start using QRate now for hygiene and comfort feedback.
Contact
QRate is an AGS Digital brand.
Address
Cevizli Mah. Zuhal Cad. Ritim Istanbul AVM A6 Block No:13 Istanbul / Maltepe
Phone
+90 532 787 7697QRate is an AGS Digital brand.